Sony WH-1000XM5 Wireless Noise Cancelling Headphones (Black) – Pre-Loved
- 12-month Australian warranty
- Free Australian shipping over $50
- 30-day no-fuss returns
Condition:
✅ Used – Fully functional and tested
✅ Good condition – shows some scratches on the matte area above the ears
✅ Headphones work perfectly and have been factory reset
Key Features:
✔ Industry-leading noise cancellation with 8 microphones and dual processors
✔ Up to 30 hours battery life with fast charging support
✔ Touch controls for music, calls, volume, and voice assistant
✔ Lightweight, sleek design with soft fit leather for all-day comfort
✔ Adaptive Sound Control & Speak-to-Chat features
What's Included:
📦 Headphones
📦 Travel case
📦 USB-C charging cable
📦 3.5mm jack audio cable
📦 Original retail packaging
Warranty & Returns:
🛡 90-day warranty – Must be returned in the same condition as sold, with packaging. Wear or misuse is not covered.
🚫 No change-of-mind returns – Please ensure this is the correct product before purchasing.
✅ Tested again before packing to ensure quality before shipping.
📌 Reference Number: 2391238
📌 SKU: HKI-WH1000XM5BLK
📌 Serial Number: S018952346N
📌 UPC Code: 027242924888
No technical specifications are listed for this product yet. Contact us if you need a specific data point — we keep detailed records for every refurbished device.
What's in the box
What you receive depends on the "What's Included" option you pick above. Default is Phone Only — the device plus the items below.
Bundle upgrades
- + Charger Cable — extra brand-new USB-C cable (handy for car/work)
- + Charger + Case — adds a protective case sized for this device
- Complete Kit — case, screen protector, AirPods adapter, plus 1m + 2m cables
The original retail box and EarPods are not included — Apple stopped supplying these in 2020. We've prioritised pricing instead.
Shipping
- Free shipping on all orders over $50 (Australia-wide)
- Same-day dispatch for orders placed before 2pm AEST, Mon–Fri
- Express delivery available at checkout — most metro addresses receive next business day
- Local pickup from 290 Kingsgrove Road, Kingsgrove NSW 2208 — free, ready within 30 minutes
- International shipping — by quote, contact us before ordering
30-Day Returns
If you're not happy with your purchase, you can return it within 30 days for a full refund or exchange. We pay return shipping. The device must be in the same condition it was received in.
12-Month Warranty
Every refurbished device is backed by a 12-month warranty covering manufacturer defects, battery failure, and any hardware faults not caused by accidental damage. Warranty service is handled in-store at Kingsgrove or by post for interstate customers — no third-party authorised repairers involved.
